The person responsible for the processing of the collected personal data is the seller. Unless the Buyer agrees otherwise, in accordance with the Personal Data Law, the Seller may only collect and store personal information necessary for the Seller to fulfill its obligations under the Agreement. The buyer’s personal information will only be passed on to others if it is necessary for the seller to implement the agreement with the buyer or in legal cases.
In order to serve you in the best possible way, it is necessary that we have sufficient information about you as a customer. After reviewing what information is stored about our customers, we believe that there is no sensitive or critical data stored with us and that it can be misused.
We can assure you that our internal routines do not allow the outside to receive sensitive or critical information.
There is no sensitive or critical data stored in connection with the use of our payment solutions.
Our policy is that we do not sell, trade or transmit information of any kind about you as a customer to a third party without your consent.
All aspects of information storage are securely protected.
12.1 Storage of personal information.
The Accounting Law requires us to store transaction data for 5 years. To safeguard customers’ rights in relation to warranties and complaints in accordance with the Consumer Purchase Act, the Purchase Act and our conditions of sale, we store purchase history for 10 years.
12.2 Security of personal information
At Codigi.es we have good routines and comprehensive measures to ensure that unauthorized persons do not access your personal information, and that data processing is carried out in accordance with the requirements of current legislation. Examples of such measures are risk assessments, the implementation of organizational and physical measures, access management and archiving routines, as well as routines for handling data and monitoring requests related to the right of access, correction and removal.
You can be assured that we store your personal information securely.
12.3 Change or deletion of personal information
Do you want to change your name or delete your account with us? Please contact us
13. Conflict resolution
Complaints are addressed to the seller within a reasonable time, see sections 9 and 10. The parties endeavor to resolve any dispute on amicable terms.